Fairmont Quasar Istanbul Hotel
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客人怎么说
Beautiful design, spacious rooms and amazing bathroom. Amazing breakfast with excellent staff
Marta
2024年11月
The front desk staff are good and responsive. The house keeping people are not. The house keeping staff turn off the A/C after cleaning while the temperature is high (in summer) and they did not stop turning the A/C off despite the guest comments and requests. Also, during the check-in the front desk staff could not charge the amount in one shot because their POS machines have a limit. I had to change the amount over 8 different sessions to complete.
Ahmad
2025年6月
Siamak
2025年6月
The reception, I stayed in one of the gold rooms, was great, nice view
Olive
2024年2月
We are a family of four travelled from the west coast, USA. The staff was amazing, we received exceptional service with an high level of attentiveness from all levels of staff. We travelled with teenagers and felt they were safe in the hotel. Spa staff were accommodating and amazing! The Spa manager, Yavuz, took time to understand our needs and pair us with the right services. He made sure my teenagers had comfortable spa experiences. We Highly recommend the Turkish bath and Neroli massage. We had several spa services throughout our stay. Unfortunately the indoor pool was closed due to construction. Still, the quality and value of spa was well worth our visits. The rooftop pool had an amazing view and served tasty burgers. Alcoholic drinks are taxed a higher amount so be prepared for that. We enjoyed mint ice tea daily while laying on loungers. Breakfast every morning was a wonderful experience. We saw some of the same staff day to day that in general took exceptional care of us. Our server, Emery Y was attentive to our likes and provided exceptional service. Every morning staff took time to greet us, serve with grace, and to see how they can make our stay better. The food selection was healthy and plentiful. The chef made special requests daily for us like pancakes, crepes, and special omelets. Baklava was abundant thanks to the very attentive room concierge manager that personally dropped off delights every day for our family. I can’t say enough about our experience. We extended our vacation there because we enjoyed ourselves so much. Can’t wait to go back to the spa and use their extensive gym. I left in better health than when I started having access to great food, the gym, and great rest. We had a 1 bedroom suite for our family with 2 roll away beds. The suite was 1800 square ft, immaculately clean, and well designed with family and private space. We used our expansive terrace day and night to take in the sights. Thanks to everyone that they took care of us.
Valdencia
2023年9月
1- Cleanliness 2- The staff are amazing and respectful 3-The breakfast is superb as well and has a lot of variety and the dining area is clean and neat 4-Special Thanks to all the staff and especially these: Atilla: Helpful person and understanding Salim: Great receptionist with nice manners and patient and explains everything clearly Faruq: Hard working guy in the dining area and helps everyone in need.
Anonymous
2025年6月
Staff are very nice
Tatiana
2024年11月
This is my second visit to the hotel, and it is truly amazing, from the reception to the friendly and respectful staff. I would especially like to thank the manager, Aukut Uzunoglu, for providing me with a warm welcome and offering additional perks with my booking, such as access to the Gold Lounge and SPA services. Thank you for that, Our room was on the 33rd floor, and the view was absolutely stunning. I would love to visit Turkey again. I would also like to thank the Gold Lounge manager, Mr. Seven, for his exceptional hospitality, as well as all the staff. Thank you all! I truly enjoyed my stay. And before I forget, the breakfast was delicious with a wide variety of food options. They also provide free parking and valet services.
Fatma
2024年11月
Big rooms, breathtaking views, good breakfast, the staff is amazing (always trying to help you with whatever you need)
Simona
2025年1月
We had an outstanding stay! The bed was large and incredibly comfortable, and the room was modern with great amenities. The bathroom was a highlight, with both a shower and bathtub offering a fantastic view of the city. The minibar had a good selection, and there was even a coffee machine in the room. Our room on the 25th floor had stunning views, which made our stay even better. The pool area was wonderful, with a great view and delicious drinks. The breakfast was a real treat – there was so much variety, it was impossible to try everything! The staff was very friendly and welcoming.
Bgfoodies
2024年9月