Fairmont Quasar Istanbul Hotel

We are a family of four travelled from the west coast, USA. The staff was amazing, we received exceptional service with an high level of attentiveness from all levels of staff. We travelled with teenagers and felt they were safe in the hotel. Spa staff were accommodating and amazing! The Spa manager, Yavuz, took time to understand our needs and pair us with the right services. He made sure my teenagers had comfortable spa experiences. We Highly recommend the Turkish bath and Neroli massage. We had several spa services throughout our stay. Unfortunately the indoor pool was closed due to construction. Still, the quality and value of spa was well worth our visits. The rooftop pool had an amazing view and served tasty burgers. Alcoholic drinks are taxed a higher amount so be prepared for that. We enjoyed mint ice tea daily while laying on loungers. Breakfast every morning was a wonderful experience. We saw some of the same staff day to day that in general took exceptional care of us. Our server, Emery Y was attentive to our likes and provided exceptional service. Every morning staff took time to greet us, serve with grace, and to see how they can make our stay better. The food selection was healthy and plentiful. The chef made special requests daily for us like pancakes, crepes, and special omelets. Baklava was abundant thanks to the very attentive room concierge manager that personally dropped off delights every day for our family. I can’t say enough about our experience. We extended our vacation there because we enjoyed ourselves so much. Can’t wait to go back to the spa and use their extensive gym. I left in better health than when I started having access to great food, the gym, and great rest. We had a 1 bedroom suite for our family with 2 roll away beds. The suite was 1800 square ft, immaculately clean, and well designed with family and private space. We used our expansive terrace day and night to take in the sights. Thanks to everyone that they took care of us.

Staff are very nice

Big rooms, breathtaking views, good breakfast, the staff is amazing (always trying to help you with whatever you need)

Lovely hotel, central location and we had an amazing concierge Ozan. He took care of arranging our drivers, connections to the sites, dinners, boat ride up the Bosporus. Outstanding help. Incredible buffet. Beautiful view. We stayed in the 14th floor and had access to the gold club floor which was just a small upgrade. There are two seagulls Fico and his wife who visit daily. And watch from the deck. Very sweet. Staff are all lovely and Sems took care of us in the morning breakfast area he was also delightful.

The room was excellent, clean, comfortable, spacious and the view of the city was amazing. Serciving and facility management were responsive and very tactful. The facilities are also excellent, we used both the outdoor and indoor pools, the facilities at the spa, the lobby lounge and they were all impressive. The breakfast was tasty, clean, well presented and well prepared however it did not offer a good variety of foods to choose from. The staff were very helpful and very tactful. There is a parking lot and a valet service at a reasonable price.